Job Details

General Manager Janitorial Services ID: 2020-176

Sudbury - Total Personnel Solutions

5/18/2020 10:12:00 AM


Janitorial General Managers oversee the work of everyone in the janitorial department. The role holder ensures the entire janitorial staff is performing their roles effectively. The role holder oversees cleaning duties and ensure offices and/or establishments are clean and sanitary.

Must have knowledge of the janitorial business and all equipment used or willing to learn the business
Overall responsibilities include supervising employees while providing a high level of customer service to our customer
Responsible for scheduling, inspections, safety, and budgeting
Communicate with customers to identify opportunities for improvement and resolve issues quickly
Participate in the interviewing and hiring of employees to ensure projects are fully staffed
Maintain established policies, procedures, objectives, quality assurance, safety, and environmental and infection control
Motivate and persuade team members to provide exceptional service
Act as liaison with client and administration for communication of and preparation for peak and off-peak traffic flow (i.e. Holidays)
Prepare schedules and compile payroll data
Ensure labor and expenses are managed within budgetary guidelines
Investigate guest complaints and communicate resolution
Builds company image by collaborating with customers, community organizations, and employees; and enforcing ethical business practices
Maintains quality service by establishing and enforcing organization standards

Must always project a professional image and maintain a cooperative and helpful attitude as role holder will have frequent interaction with customers/clients
Due to the nature of the business the role holder must be flexible and willing to work extra hours and/or weekends if required
High School Diploma or equivalent
Proves themselves worthy of handling a larger responsibility and leading a group of employees
University/college degree in management a plus
At least 2 years of successful management experience

Management proficiency
Developing standards, coaching, and team coordination
Financial planning
Process improvement
Decision making
Strategic planning
Able to work independently and efficiently
Able to delegate tasks, coach employees, work as team, and adapt to a changing environment
Able to problem solve and make decisions on your own
Superior communication skills, both face to face, email, and phone
Proven experience in project management, procurement, contracts, bids, and quotes
Capability to motivate, lead, and manage a team’s performance.
Knowledge of MS Word and Excel


We provide competitive wages
Opportunity for advancement
Superior Training
Excellent supplied services
Quality and assurance to our valued customers

Business Address: 98 Fielding Road Lively, Ontario P3Y 1L5

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